Frequently asked questions
Questions? Answered.
Everything candidates and employers ask us most.
For job seekers
Is HiredFrex free for candidates?
Yes — completely free, always. Browsing, applying, and the AI CV builder cost nothing. We never charge job seekers for anything.
Do I need an account to apply?
No. You can apply directly from any job page. If you don't have an account yet, we create one automatically so you can track your application — you'll get a quick email to verify it.
How does the free AI CV builder work?
Answer a few questions about your target role, experience and skills, and we draft a clean, recruiter-ready CV in seconds. You can edit it, copy it, or attach it directly when you apply.
Can I track my applications?
Yes — sign in and your dashboard shows every application you've submitted and its status, plus any jobs you've saved for later.
Are jobs on HiredFrex checked before they're posted?
Yes — employer accounts are created instantly, but every job listing goes through a quick review before it's visible to candidates, so you won't see spam or scam listings.
For employers
How do I get employer access?
Create an account instantly — start here, choose "I'm hiring," add your company name, and you're in. Your first posting goes through a quick review before it's visible to candidates.
Does it cost anything to post a job?
While we're onboarding our first employers, posting is free. We'll always give advance notice before introducing any paid plans.
How do I review applicants?
Your employer dashboard lists every applicant per job, with their note and CV available to download directly.
Can I close or reopen a listing?
Yes, anytime from "My Jobs" in your dashboard — closed listings stop accepting applications but stay in your history.
Account & privacy
Is my data safe?
Passwords are hashed and never stored in plain text, and accounts are protected by email verification. See our Privacy Policy for details on what we collect and why.
I forgot my password — now what?
Use "Forgot your password?" on the sign-in page. We'll email a 6-digit code to reset it.
Still have a question?
Email us anytime at support@hiredfrex.com or use the Contact form — we reply within one business day.