HiredFrexFront Desk Manager
CAD 60,000-80,000/Year(Depending on experience and qualifications)Front Desk OperationsHospitality ManagementGuest RelationsCustomer ServiceTeam LeadershipCommunication SkillsProblem SolvingHotel Management SystemsReservation ManagementStaff TrainingConflict ResolutionOperations Management
About the role
The Front Desk Manager is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest experiences, managing front office staff, and maintaining high standards of customer service. This role requires strong leadership, communication skills, and the ability to handle guest concerns professionally.
Requirements
- Diploma or degree in Hospitality Management, Business Administration, or related field.
- Previous experience in front desk operations or supervisory roles.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to handle challenging situations calmly and professionally.
- Good knowledge of hotel software, reservation systems, and office applications.
- Strong organizational skills and attention to detail.
- Willingness to work flexible schedules, including weekends and holidays.
What we offer
- Competitive salary package.
- Health and dental insurance.
- Paid vacation and holidays.
- Employee discounts at hotels worldwide.
- Training and career advancement opportunities.
- Supportive multicultural workplace environment.
- Performance recognition programs.
- Professional growth opportunities.
Apply for this role
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